Andrew Flett
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Andrew Flett

Hi, I'm Andrew Flett, Product Designer and Engineer.

I've spent 25 years at the intersection of design and engineering, taking things from rough idea to live product: open-source tools that ended up needing maintaining, design systems that had to work as much for the people using them as the products they fed into, and digital services for the NHS, the European Commission, Microsoft, ITV, and TED Global.

In practice, that's meant directing product strategy, designing the product, and writing the code, sometimes in the same week. Less a deliberate career plan, more a restless curiosity about how all the pieces connect.

Some bits and pieces

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Aisha Ali
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Bristol
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Andrew Flett
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Camden
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Aisha Ali+44 7412 000018
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LCN Messenger

What AI changes about delivering production software in complex and regulated domains

LloydsDirect
Design System
TokensComponentsPatternsToolingDocs

Design System & Tooling

Standardising design ops and engineering practice for 15+ products at LloydsDirect

Mentoring non-profits to ship products in 3 months

Digital Accelerators

Mentoring non-profits to ship products in 3 months

Compliance
GDPR / UK DPA
Retention
active
SAR Export
Erasure
Audit Trail
Retention
Period
2 years
Trigger
inactivity
Mode
auto

Privacy Tools

Privacy and data rights: tooling that protects people, not just ticks boxes

Hero panel

EnquiryDesk

Launching a niche SaaS to help Law Centres manage complex triage across calls, emails, and SMS

Workflows panel with search, issues, and order actions

Patient Care

Rethinking how 200+ agents manage patient prescriptions and conversations

Launching a Live Chat service for vulnerable families when children's centres closed

Action for Children

Launching a Live Chat service for vulnerable families when children's centres closed

Adding a new medication in Dosi

Dosi

Using on-device AI to make sense of medication schedules

Taking Rough Trade global: eCommerce, internal tooling, and ops across UK and US

Rough Trade

Taking Rough Trade global: eCommerce, internal tooling, and ops across UK and US

A shared digital platform for Law Centres across the UK

Law Centres

A shared digital platform for Law Centres across the UK

An open-source editor for ITV News and structured content

Sir Trevor

An open-source editor for ITV News and structured content

Lanco desktop interface

Lanco

Building Lanco: my first experiment with AI-assisted development

Pharmacy2U app home screen

Pharmacy2U

A mobile app for the UK's largest online pharmacy