A hybrid React Native and webview mobile app for the UK's largest online pharmacy
apps.apple.com/gb/app/pharmacy2u/id883158179Leading a small team on design and engineering for the new mobile app, working hands-on from screens to React Native code, we set out to unify what had become a fragmented patient experience. Pharmacy2U is the UK's largest online pharmacy, but prescription management, eCommerce, and online GP consultations were scattered across separate experiences. Patients were bouncing between apps and websites to get things done. On top of that, healthcare is heavily regulated: every flow has compliance implications, every screen needs to balance usability with legal requirements.
The challenge
Pharmacy2U's core services were scattered across separate experiences. Prescription management lived in one place, eCommerce in another, online GP consultations somewhere else. Patients were bouncing between apps and websites to get things done.
On top of that, healthcare is heavily regulated. Every flow has compliance implications. Every screen needs to balance usability with legal requirements.
What we built
A hybrid React Native and webview app that brings everything together: prescriptions, pharmacy shop, and online doctor in one place.
The hybrid approach let us move fast without rebuilding everything from scratch. Native where it mattered for performance and feel, webviews where it made sense to reuse existing flows.
Key decisions:
- Unified navigation so patients don't feel like they're switching between products
- Consistent design language across native and web components
- Regulatory-compliant flows that still feel human and straightforward
The result
A single app that reduces friction for patients and operational handoffs for the business. The prescription management journey, the shop, and the GP consultations all feel like one coherent experience rather than three products stitched together.
Download the app on the App Store.